About Roshen
Roshen Santos is a dedicated and highly experienced Property Manager at Professionals Darwin, offering owners a rare blend of genuine care, strong industry knowledge and steady, reliable service. Having started at the front and worked her way up into managing her own portfolio, she understands the entire journey from first enquiry and leasing through to day-to-day management and vacate.
With over 10+ years in high-demand Customer Service roles and 5 years in real estate, Roshen is truly passionate about property management and the people behind every property. She is big on trust and transparency, keeping owners well-informed, providing clear advice and always acting with their long-term best interests in mind. She also believes that well-supported, respected tenants are key to protecting an owner’s asset, and strives to create a positive, professional experience for everyone involved.
Steady under pressure, organised and solutions-focused, Roshen brings practical experience with legislation and NTCAT matters and is confident handling complex or sensitive issues when they arise. Owners value her professionalism, communication and follow-through, along with the peace of mind that their investment is being managed with genuine care, attention to detail and a truly personal touch.
